MATRIX support
Last updated 25 October 2026
Support for MATRIX by ZBANI, published by MEGAVAST LTD.
Publisher and privacy contact: MEGAVAST LTD, trading as ZBANI Game Studio. Email [email protected]. Please use “MATRIX app” or “ZBABO website” in your subject so we can identify the service.
Registered office: 77 Strovolou, STROVOLOS CENTER, Office 301, Strovolos, 2018, Cyprus.Report a problem
Email the app version, Android version, device model, what happened and the steps to reproduce it. A screenshot can help, but hide personal information first. Children should ask a parent or guardian to contact us. Never send passwords or payment-card details.
Common questions
- Cannot hear music? Check the app’s music/SFX settings and the device’s media volume, then start a level with a touch.
- Need more attempts? Claim the daily gift from Credits. Practice and editor testing remain free. Credits are not sold in this release.
- No ad appears? Gameplay still works. Privacy choices, age protection, offline mode, screen size and Google’s available inventory can all affect ad availability.
- Moving to another phone? Use Saves to export/import a progress backup. Local credits and XP are not included; no cloud account is active in this app version.
- Want to erase data? See data deletion.
Publication status
The download page identifies the current test build. Google Play publication is complete only when a real Play Store listing is linked there. Downloading an APK from this website does not mean Google has approved it.